Communication Platforms

iPECS UCM
iPECS UCP
iPECS eMG100
iPECS eMG800

Phones and Devices

iPECS IP Phones
iPECS Digital Phones
iPECS Analog Phones
iPECS IP DECT
iPECS Accessories

Applications and Software

iPECS Applications
iPECS Data Networking
iPECS Contact Center

Technologies

Polycom Voice
Acoustic Fence
Introducing Polycom Trio

Phones

Desk Phones
Conference Phones

Platforms

Wave IP - Enterprise
Cloud Call Manager - Enterprise
Summit IP - SMB

Communications Apps

CRM Link
ViewPoint

Endpoints

Vertical IP Phones

Legacy Systems

MBX IP
SBX IP

Cloud Services

Zultys Cloud
Zultys User Packages

IP Phone Systems

MX Virtual
MX Premises Systems

Unified Communications

Mobility
Zultys ZAC
MX Conference
Contact Center
HIPAA Compliance

IP Phones

View IP Phones

Application Integration

Application Integration Options

Gateways

MG2 / MG4 / MG8 Gateways
MG32 / MG48 Gateways

Training

Training Videos

IP Phones

Zultys Z 22G IP Phone
Zultys Z 23G IP Phone
Zultys ZIP 45G IP Phone
Zultys ZIP 47G IP Phone
Zultys ZIP 49G IP Phone

Application Integration

Outlook Communicator
Salesforce Communicator
Exchange Communicator

VoIP Solutions

iPECS
Polycom
Vertical
Zultys

Cloud-based
CRM Integration

 

 

Integrate your leading CRM
packages with Vertical’s
cloud-based CRMLink service

Vertical CRMLink for Wave IP

 
Automatically log and track valuable data from all calls — including mobile! — directly in your CRM.
 

Capture ALL Calls

Automatically log all incoming and outgoing calls — including mobile — for complete and accurate call activity records.

Screen pop customer data

Get real-time customer data with configurable screen pops

Improve efficiency & workflow

Eliminate need to manually enter and create call records in your CRM.

Secure cloud service

Leaves your data in your control.

Get started in minutes

“Plug & play” deployment for Salesforce, NetSuite, Microsoft Dynamics and ELEAD1ONE. Sign up and activate your account in minutes to get going using your CRM login credentials.

Pay as you go

For one low monthly fee!
 

 

The most effective business intelligence tools capture and make data actionable, including all the details from voice communications. Download this free white paper to see how “Applying BI to Voice Communications” and CRM integration add more value to your communications investment.
 

 

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