Communication Platforms

iPECS UCM
iPECS UCP
iPECS eMG100
iPECS eMG800

Phones and Devices

iPECS IP Phones
iPECS Digital Phones
iPECS Analog Phones
iPECS IP DECT
iPECS Accessories

Applications and Software

iPECS Applications
iPECS Data Networking
iPECS Contact Center

Technologies

Polycom Voice
Acoustic Fence
Introducing Polycom Trio

Phones

Desk Phones
Conference Phones

Platforms

Wave IP - Enterprise
Cloud Call Manager - Enterprise
Summit IP - SMB

Communications Apps

CRM Link
ViewPoint

Endpoints

Vertical IP Phones

Legacy Systems

MBX IP
SBX IP
Cloud Services
IP Phone Systems
Unified Communications
IP Phones
Application Integration Options
Gateways
Training Videos

Cloud Services

Zultys Cloud
Zultys User Packages

IP Phone Systems

MX Virtual
MX Premises Systems

Unified Communications

Mobility
Zultys ZAC
MX Conference
Contact Center
HIPAA Compliance

IP Phones

Zultys Z 21i IP Phone
Zultys Z 22G IP Phone
Zultys Z 23GE IP Phone
Zultys ZIP 45G IP Phone
Zultys ZIP 47GE IP Phone
Zultys ZIP 49G IP Phone

Application Integration

Outlook Communicator
Salesforce Communicator
Exchange Communicator

Gateways

MG2 / MG4 / MG8 Gateways
MG32 / MG48 Gateways

VoIP Solutions

iPECS
Polycom
Vertical
Zultys
Zultys

Zultys User Packages

For the ultimate in ease and convenience, you can choose a fully hosted and managed Zultys Cloud Services with packages designed for standard business users, premium features for comprehensive unified communications capabilities, and contact center packages ideal for customer service, sales and support organizations.

You have the flexibility to design a hosting package customized for your unique business applications.

FEATURES STANDARD USER PREMIUM USER CONTACT CENTER USER
Operator Group
Hunt or ACD Group
Customizable Call Distribution
Paging Group
Auto Attendant
Internal 911 Call Notifications
Voicemail
Voicemail Escalations
Voicemail to Email
Voicemail Transcription Integration*
Call Forwarding
Personal Call Handling Rules
Call Queue
Music on Hold
Queue Announcements – 64 sources
Mobile ZAC for iPhone/Android
Basic Reporting - Scheduled
Conferencing – 3 Party
Presence with Custom Note Field
LDAP
ZAC Conferencing$
Call Recording$$
MX Report Call Detail Records$$
MX Report – Contact Center Edition$$
SMS and MMS Messaging$$$
Salesforce Integration$$
Outbound Dialer$$
ZAC (Advanced Communicator)
Instant Messaging
Invite Outside Contacts to IM
Binding – Work from anywhere
Native Softphone
Call Attached Data
FAX
Screensharing
Invite External Contacts to Group Chats
File Sharing
Webchat
Outlook Integration & Scheduling
ZAC for Teams
Video
Contact Center Agent Functionality
Contact Center Supervisor Functionality
Customizable Wallboard

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